Toll-Free Information Lines

Alcohol & Drug Information & Referral Service

1-800-663-1441
Lower Mainland: (604) 660-9382

This service is available to people across B.C. needing help with any kind of substance abuse issues 24 hours a day. It provides information and referral to education, prevention and treatment services and regulatory agencies.

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BC NurseLine

1-866-215-4700
Lower Mainland: (604) 215-4700
Deaf and hearing-impaired: 1-800-TTY-4700

Provides confidential health information and advice from anywhere in the province. Call to speak to a registered nurse 24 hours a day or a pharmacist from 5 p.m. to 9 a.m. every day. Translation services are available in 130 languages.

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BC Partners Mental Health Information Line

1-800-661-2121
Lower Mainland: (604) 669-7600

The 24-hour line provides pre-recorded information about mental health services across B.C., as well as symptoms, causes, treatments, support groups and publications on a number of mental illnesses. For more information on how to use the information line, click here.

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Eating Disorders Resource Centre

1-800-665-1822
Lower Mainland: (604) 806-9000

Provides information, referrals and education to the public about eating disorders. Serves individuals with disordered eating issues, as well as their families, friends and health professionals.

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Problem Gambling Help Line

1-888-795-6111
Deaf or hearing-impaired (collect calls accepted): (604) 875-0885

A 24-hour information and referral service for anyone who is adversely affected by their own, or another’s gambling habit. For more information and helpful resources, click here.